Fulfillment Policy
This Fulfillment Policy outlines the terms and conditions for all purchases made via credit card through Globally One Big Team LLC using the Stripe® payment platform. We operate our services through https://globallyonebigteam.com/, offering both digital services and physical goods to consumers and representatives.
Order Processing and Shipping
All orders are processed through Stripe® to ensure secure, encrypted payment handling.
Physical products are shipped using carriers selected by us. Shipping fees (if applicable) will be clearly disclosed prior to checkout.
Estimated delivery times are provided as a courtesy but are not guaranteed. We are not responsible for delays caused by external circumstances, including but not limited to supply chain disruptions, carrier issues, or natural events.
Each product is considered delivered once it leaves the shipping facility, under Incoterms 2010 – FCA (Free Carrier).
Packaging may differ from website depictions due to manufacturing changes or digital rendering limitations.
Subscriptions
We may offer subscription-based services. Specific terms for each subscription—including renewal intervals, cancellation procedures, and billing—will be provided at the point of purchase.
Cancellations can be initiated through the original confirmation email or by contacting our support team. Cancellation rights and terms will be clearly disclosed during the transaction.
Returns and Refunds
Our return policy is applicable only to physical products unless otherwise specified.
Products may be returned within 30 days of purchase, provided they are in original, unused condition with all included accessories.
Refunds are only granted if the item you receive does not match the product description at the time of purchase.
If eligible for a return, we will provide instructions and cover the return shipping cost.
Upon successful return, a full refund will be issued to the original payment method.
Digital products and subscription services are generally non-refundable unless explicitly stated otherwise at the time of purchase.
Account Requirements
To make a purchase or access certain features, you may be required to create an account. You are responsible for maintaining accurate account information and keeping your login credentials secure. We reserve the right to suspend or terminate accounts for fraudulent, abusive, or unauthorized use.
Compliance and Restrictions
Purchases and use of our services must comply with applicable export control laws. You may not use our services in countries or with individuals subject to U.S. sanctions as identified by the Office of Foreign Assets Control (OFAC).
Intellectual Property
All content on the our website, including logos, branding, images, product descriptions, and trademarks, is the intellectual property of GOBT or its licensors. Unauthorized reproduction or misuse of any materials is strictly prohibited.
Limitations of Liability
We provide all products and services “as-is” and makes no express or implied warranties regarding their fitness for a particular purpose. We will not be liable for indirect, incidental, or consequential damages, including lost profits or data, resulting from the use or inability to use our products or services.
Dispute Resolution
In the event of a dispute, both parties agree to attempt informal resolution prior to legal action. If unresolved, disputes will be handled through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA), held in San Jose, California, unless otherwise agreed.
Modifications
This Fulfillment Policy is subject to updates without prior notice. Continued use of our website and services following changes constitutes acceptance of the updated terms.
Contact Information
For questions or concerns regarding this Fulfillment Policy, please contact us:
Email: info@globallyonebigteam.com
Phone: (858) 349-0669
Mailing Address:
Globally One Big Team LLC
39270 Paseo Padre Pkwy Ste 519
Fremont, California 94538